WEST COVINA MEDICAL CENTER, INC

725 S ORANGE AVE WEST COVINA, CA 91790

Effective Date: 07-21-2021

The most comprehensive and up to date information on WEST COVINA MEDICAL CENTER, INC. Information includes Scores, Ratings, and Trends, Quality Measures, Nursing Hours per Resident, Facility Management and Owners, and other Important Information.

About:

WEST COVINA MEDICAL CENTER, INC is one of a type of hospital called Acute Care Hospitals located in WEST COVINA, CA. It DOES NOT provide emergency services. Its five star rating is Not Available. It's type of ownership is Proprietary. The facility's Medicare ID is 50096.

The information presented below is based on data provide by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information:

Medicare Provider Number: 50096

Type: Acute Care Hospitals

Ownership: Proprietary

Rating: Not Available

Comparisons:

This is how WEST COVINA MEDICAL CENTER, INC compares to other similar hospitals nationally based on data provided to CMS.

Doctors:

These are the doctors affliated with this hospital:

Survey Responses:

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST COVINA MEDICAL CENTER, INC to the national results for similar facilities.

Patients who reported that their nurses "Always" communicated well
-> Not Available %
Patients who reported that their nurses "Sometimes" or "Never" communicated well
-> Not Available %
Patients who reported that their nurses "Usually" communicated well
-> Not Available %
Nurse communication - linear mean score
-> Not Applicable
Nurse communication - star rating
-> Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect
-> Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
-> Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect
-> Not Available %
Patients who reported that their nurses "Always" listened carefully to them
-> Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
-> Not Available %
Patients who reported that their nurses "Usually" listened carefully to them
-> Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand
-> Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
-> Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand
-> Not Available %
Patients who reported that their doctors "Always" communicated well
-> Not Available %
Patients who reported that their doctors "Sometimes" or "Never" communicated well
-> Not Available %
Patients who reported that their doctors "Usually" communicated well
-> Not Available %
Doctor communication - linear mean score
-> Not Applicable
Doctor communication - star rating
-> Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect
-> Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
-> Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect
-> Not Available %
Patients who reported that their doctors "Always" listened carefully to them
-> Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
-> Not Available %
Patients who reported that their doctors "Usually" listened carefully to them
-> Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand
-> Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
-> Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand
-> Not Available %
Patients who reported that they "Always" received help as soon as they wanted
-> Not Available %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
-> Not Available %
Patients who reported that they "Usually" received help as soon as they wanted
-> Not Available %
Staff responsiveness - linear mean score
-> Not Applicable
Staff responsiveness - star rating
-> Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted
-> Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted
-> Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted
-> Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted
-> Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted
-> Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted
-> Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them
-> Not Available %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
-> Not Available %
Patients who reported that staff "Usually" explained about medicines before giving it to them
-> Not Available %
Communication about medicines - linear mean score
-> Not Applicable
Communication about medicines - star rating
-> Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
-> Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
-> Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
-> Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
-> Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
-> Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
-> Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home
-> Not Available %
Patients who reported that YES, they were given information about what to do during their recovery at home
-> Not Available %
Discharge information - linear mean score
-> Not Applicable
Discharge information - star rating
-> Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge
-> Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge
-> Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
-> Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
-> Not Available %
Patients who "Agree" they understood their care when they left the hospital
-> Not Available %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital
-> Not Available %
Patients who "Strongly Agree" they understood their care when they left the hospital
-> Not Available %
Care transition - linear mean score
-> Not Applicable
Care transition - star rating
-> Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs
-> Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs
-> Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
-> Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health
-> Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health
-> Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
-> Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital
-> Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital
-> Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
-> Not Available %
Patients who reported that their room and bathroom were "Always" clean
-> Not Available %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
-> Not Available %
Patients who reported that their room and bathroom were "Usually" clean
-> Not Available %
Cleanliness - linear mean score
-> Not Applicable
Cleanliness - star rating
-> Not Applicable
Patients who reported that the area around their room was "Always" quiet at night
-> Not Available %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
-> Not Available %
Patients who reported that the area around their room was "Usually" quiet at night
-> Not Available %
Quietness - linear mean score
-> Not Applicable
Quietness - star rating
-> Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
-> Not Available %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
-> Not Available %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
-> Not Available %
Overall hospital rating - linear mean score
-> Not Applicable
Overall hospital rating - star rating
-> Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital
-> Not Available %
Patients who reported YES, they would definitely recommend the hospital
-> Not Available %
Patients who reported YES, they would probably recommend the hospital
-> Not Available %
Recommend hospital - linear mean score
-> Not Applicable
Recommend hospital - star rating
-> Not Applicable
Summary star rating
-> Not Applicable